CQC Compliance
CQC Compliance
Dental Advisor Ltd, a trusted expert in the field, stands out by offering a comprehensive support system that relieves dental practices and ensures they meet the Care Quality Commission (CQC) compliance standards. What makes them unique is their wide range of services, all delivered by highly qualified and experienced professionals. This team includes experts in new registration applications, relocation guidance, partner addition or removal, and setting up new practice sites, ensuring that practices receive the best possible support.
Dental Advisor Ltd takes immense pride in its exceptional track record, having successfully represented dental practices in over 18 CQC inspections in the 22/23 period. This outstanding performance is a testament to its extensive knowledge and experience, instilling a strong sense of accomplishment and pride in its clients. They can rest assured, knowing they have chosen a successful partner with a proven track record.
Dental Advisor Ltd goes above and beyond by conducting mock CQC inspections as part of its comprehensive services, providing invaluable support to dental practices in preparation for the real thing. It also offers extensive training and resources, ensuring practices feel fully supported and ready to achieve a successful outcome. Dental Advisor Ltd demonstrates its unwavering commitment to enhancing dental care in the UK by providing these services and ensuring patients receive the highest care possible. If you are interested in these additional services, please contact us.
Furthermore, Our CQC compliance courses offer more than just theoretical knowledge. They provide managers with a practical understanding of the benefits of compliance and the specific requirements of the CQC. This knowledge empowers them to effectively manage resources, prepare for inspections, and maintain compliance, all of which directly impact the smooth operation of their dental practice.
Documents 1-
- Staff Recruitment Files.
- Front cover (name, start date)
- DBS
- Photo ID
- Hep B
- GDC certification / college agreement
- Qualifications
- CV / Employment
- References x2
- Indemnity if qualified
- Inductions (nurse, receptionist, health, and safety)
Documents 2-
- Practice meeting minutes
- Patient survey results
- Practice Leaflet – or website:
- Personal and professional details of every dentist at the practice
- Info about the services provided at the practice.
- Info to include where NHS care is provided.
- Other info such as Practice location, first visits financial and practice policies)
- MUST include Data security policy and complaints procedures.
- Complaints – code of practice for patients
- Data protection – code of practice for patients
Clinical and non-clinical audits-
- Infection control
- Clinical patient care record
- Radiography audits
- Anti-Microbial prescribing
- Disability Access
- Conscious sedation (if applicable)
- Implant outcome (if applicable)
- Health and safety
- Hand hygiene
- Prescribing and managing
- Record keeping
- Staff satisfaction
- Oral cancer risk factors
- Healthcare Waste
Certificates, schedule checks and risk assessments-
- General health and safety risk assessment
- Safer sharps risk assessment
- Fire safety risk assessment (to be carried out by external persons)
- Record of fire drills
- Fire equipment checks.
- COSHH Risk Assessments
- Legionella risk assessment (to be carried out by external persons)
- Legionella action plan and records of any control measures
- Practice risk assessment
- Hep B risk assessment
- Trainee Dental nurse risk assessment
- Cleaner risk assessment
- Pregnant and nursing mothers risk assessment
- Equipment maintenance schedules
- Pressure vessel certificates for autoclaves/compressor
- Gas service certificate
- Fixed wiring / electrical installation condition report
- Portable appliance testing certificate /report
- Radiation protection documentation
- Medical emergency drugs and equipment inventory / checks
- Waste contract and consignment notices/documentation
- Accident/RIDDOR book and incident log
- Incident report form
- Collimator – Ensure attachment on end of X-ray machine.
Policies and procedures –
- Safeguarding
- Whistleblowing
- Recruitment
- Valid consent
- Health and safety
- Business continuity
- Infection control
- Equality and diversity
- Complaints
- Data protection
- Duty of candour
- Environmental Policy
- Confidentiality
- Prescribing and dispensing policy
Written protocols/ standing procedures-
- Decontamination process
- Decontamination cycle
- Manual cleaning
- Sharps injury flowchart
- Hand Hygiene
- Cleaning schedules
CPD training often requested-
- QA in radiography
- Infection control (COSHH, Legionella and Hand Hygiene)
- Safeguarding (level 2)
- Fire Safety
- Autism and Learning Disability
- Valid consent
- Mental Capacity
- Sepsis
- Oral Cancer
- Complaints Handling
- Legal and ethical
- IRMER (clinicians only)
- Medical emergencies
- Confidentiality
More Top Tips-
- Reading glasses to be available to patients at reception
- Local Anaesthetic must remain in blister wrap until point of use
- explain what the whistle blowing policy is.
- explain how to raise a concern.
- one on one meetings or hubs
- feedback from patients when they attend appointments (how do we share)
- patient information leaflets must be available.
- link for translation service
- link for signing
- 3-month rule on sharps bins (see infection control policy)
- emergency cover (who is the member of staff)
- CCTV assessment
- Prescription Traceability and the in-house procedure (Prescription being numbered and locked away at the end of day?)
- Rego referrals – all patients must receive a copy or tick on REGO for patients copy (sent via email address)
- Cleaning cupboard with NHS National colour coding scheme displayed with mops etc and cleaning schedule.
- signage outside to include out of hours 111.
